Submitting an Order

To create a new project, follow the steps below:

1

Click the "New" button on the left navigation

This will open the order submission form.

2

Select the product you would like to order

You may see multiple options depending on your account permissions

3

Complete order flow for your selected product

For background checks, you need to provide:

• Project Name

• Estimated Deal Closing Date

• Project Participants: people who are authorized to recieve final reports

• Background Check Scope & Turnaround

• Subject information: provide key subject details such as: Name, Date of Birth, Social Security Number & Address.

• Notes: Add any important details or instructions.

• Estimated Close Date: Indicate the date the deal is closing

• Attachments: Upload any relevant documents or forms related to this order.

For ID Verification, you will need to provide:

• Product

• Project Participants: people who are authorized to recieve final reports. (do not add the subject of the IDV as a project participant)

• Subject Information

  • First Name (required)

  • Last Name (required)

  • Email (required)

  • Mobile Phone (optional)

  • Country (optoinal)

  • Requisition Number or Internal ID (optional)

4

Submit the Order

When all the required fields are completed, click Submit. You’ll see a confirmation message with your Project Number, and a confirmation email will be sent to you.

Bulk Subject Upload: If you have a bulk of subjects to upload, click "Subject Template" to download an Excel template. Once you have filled out the document, you can upload it to the system.