ID Verification Result Definitions

Decision Parameters

Field Name	Description
Decision Age Validation	Validates that the end user is over the age of 18 or 21 based on configuration.
Decision Color Code	Validates that the ID document received is color and not black and white/greyscale
Decision Data Match	Validates that the data on the front of ID matches the data in the barcode or MRZ. It is also used when input data is sent in the request and matched against what is extracted from the ID.
Decision Deduplication Check	Validates that an individual’s biometrics have not previously been enrolled. NOTE: This is only used when performing enrollment services.
Decision Face Detected	Validates that a face is present on the ID document.
Decision ID Accepted	Validates that an ID document submitted is acceptable based on the list of configured ID types.
Decision ID Expiration Check	Validates that an ID document is not expired
Decision ID Number Validation	Validates that the ID Number is in the expected format/pattern
Decision Image Quality Check	Validates that a valid front / back image is included in the request
Decision Key Component Check	Validates that a minimum set of data elements are present on the ID (name, DOB, expiry date)
Decision Liveness Check	Validates that a live human was detected during the selfie capture
Decision MRZ Invalid	Validates that the MRZ follows the expected length, format and check digit validation.
Decision Sample	Validates using key words that the ID is not a known sample.
Decision Security Feature Found	Validates that key security features are present, such as an issuer emblem, signature, etc.
Decision Suspicious ID Check	Validates against our proprietary AI models to determine if the face image is suspicious
Decision Tamper Detection	Validates there is no tampering on the ID or if it is suspected to be a photocopy or screen image.

Review Automated Verification Decision Results

Failure Category	Verification Result	Description
Image Quality	Barcode Unreadable	A barcode is expected to be present, but the barcode data is not detected or cannot be correctly parsed.
Data Match	DOB Match Failed	If the Date of Birth submitted in the request for the Customer doesn’t meet the matching thresholds against the Date of Birth extracted from the ID Document.
Invalid ID	Expired ID	The expiration date on the ID is equal to or less than the current date.
Data Match	Expiry Date Match Failed	If the Expiration Date submitted in the request for the Customer doesn’t meet the matching thresholds against the Expiration Date extracted from the ID Document.
Image Quality	Face Not Detected	A face is not detected on an image. Typically, this occurs when the face is not present on the ID. In some cases, this is due to poor image quality or image glare.
Biometric Match	Facial Biometric Match Failed	If a customer photo is captured and does not biometrically match the photo in the ID document.
Image Quality	ID Back Image not found	The back of an ID is expected to be present, but the back image was not sent, or a blank image was provided.
Data Match	ID Front and Back Mismatch	If the data extracted from the back of the ID image does not belong to the data presented on the front of the ID image.
Image Quality	ID Front Image Not Found	The front of an ID is not uploaded, or a blank image was provided.
Invalid ID	ID Not Accepted	The uploaded ID is not present in the list of accepted ID Types for the client.
Data Match	IDNumber Match Failed	The ID Number that was extracted by OCR from the ID does not match the ID Number that was extracted from the MRZ or Barcode, OR the ID Number submitted in the request does not match the ID Number that was extracted through OCR.
Suspected Fraud	Invalid ID Number	The ID Number on the ID does not match the pattern defined in the ID Template.
Image Quality	Key Component Not Visible	If one of the key components on the ID (DOB, Expiry Date or Name) is missing.
Image Quality	Low Resolution	The front or back image that was provided has been detected to not have the appropriate color/grayscale based on the resolution thresholds defined.
N/A	Live Face Detected	If our system detects a live face from the selfie.
Suspected Fraud	Live Face Not Detected	If our system does not detect a live face from the selfie image (e.g., if the selfie image is a photo of a photo, if the selfie image is a screen capture of a face, etc.)
Data Match Image Quality	MRZ and ID Data Mismatch	If the data extracted from the MRZ does not match the data extracted from the ID image itself.
Suspected Fraud Image Quality	MRZ Invalid	The MRZ Validation flag (Machine Readable Zone) results in determining that the MRZ Data was not correct according to the standards.
Data Match	Name Match Failed	If the name submitted for the Customer or the Employee doesn’t meet the matching thresholds against the name extracted from the ID Document.
Image Quality	No Image Found	The ID front and back images are black or white and missing an ID Image.
Suspected Fraud Image Quality	Security Feature Invalid	One or more security features defined for the ID template are a mismatch with the provided image.
Suspected Fraud	Suspected Sample	An ID has been detected as a sample (logic has been configured to recognize sample ID numbers, names, watermarks and other suspected sample data.)
Suspected Fraud	Suspected Tampering	Editing software was detected based on dates being falsely created or modified in the ID document image. Tamper of the photo or text on the ID was detected. ID image was detected as a photocopy or screen, or there was a discrepancy that was above threshold between the estimated age (from selfie) and the calculated age from the DOB.
Suspected Fraud	Suspicious ID	If an ID is found to be suspicious based on the biometric negative DB using the photo extracted from the ID. This can include known fraudsters as well as known sample face images.
Image Quality	Template Not Found	The ID image submitted could not be classified as a known ID type from our template library.
Under age	Under the age of 18	The date of birth (extracted from the barcode / MRZ) calculates the individual as under the age of 18.
Under age	Under the Age of 21	The date of birth (extracted from the barcode / MRZ) calculates the individual as under the age of 21.
Suspected Fraud	VideoID Audio Match Failed	The user’s Audio captured in the videoID does not match the Audio data expected.
Suspected Fraud	ID and VideoID Not Matched	The user's captured ID does not match the ID presented in the VideoID process.
Suspected Fraud	VideoID Face Match Failed	The user's captured Selfie does not match the Face in the VideoID process.